House Information

We are committed to ensuring all Theatrical Outfit productions and hosted events are accessible to all patrons, including those with disabilities. If you have any questions or would like to request an accommodation, please contact us.

MOBILE DISABILITY ACCESS
Our facilities are ADA accessible. Entrances into the lobby and theater are accessible to those in wheelchairs and scooters. The elevator operates between all levels of the building. Accessible stalls are available in all restrooms on the second floor. The Balzer Theater at Herren’s has accessible seating for those in wheelchairs or transferring to theater seats. Patrons not interested in transferring into theater seats should reserve our wheelchair accessible seating at checkout.
HEARING DISABILITY ACCESS

The Balzer Theater at Herren’s is equipped with Telecoil Hearing Loop Technology. Patrons with hearing aids compatible to the T-Coil system can connect directly through their personal device. If your personal hearing aid or implant does not have telecoil compatibility, loop receivers and headsets are available to use free of charge during your visit. Please see the House Manager upon arrival for more information.

SIGN LANGUAGE INTERPRETATION

All staged Theatrical Outfit productions have scheduled ASL interpreted performances. For these performances, we offer a designated seating area with a clear view of the interpreters for patrons in need of this service. Please visit the event’s page or contact the Box Office to confirm ASL performance dates.

House Information

MOBILE DISABILITY ACCESS
Our facilities are ADA accessible. Entrances into the lobby and theater are accessible to those in wheelchairs and scooters. The elevator operates between all levels of the building. Accessible stalls are available in all restrooms on the second floor. The Balzer Theater at Herren’s has accessible seating for those in wheelchairs or transferring to theater seats. Patrons not interested in transferring into theater seats should reserve our wheelchair accessible seating at checkout.
HEARING DISABILITY ACCESS

The Balzer Theater at Herren’s is equipped with Telecoil Hearing Loop Technology. Patrons with hearing aids compatible to the T-Coil system can connect directly through their personal device. If your personal hearing aid or implant does not have telecoil compatibility, loop receivers and headsets are available to use free of charge during your visit. Please see the House Manager upon arrival for more information.

SIGN LANGUAGE INTERPRETATION

All staged Theatrical Outfit productions have scheduled ASL interpreted performances. For these performances, we offer a designated seating area with a clear view of the interpreters for patrons in need of this service. Please visit the event’s page or contact the Box Office to confirm ASL performance dates.

Ticket Information

REFUNDS AND EXCHANGES

Single Ticket Exchanges
Single ticket buyers may exchange tickets under emergency circumstances but will incur a $5 per ticket exchange fee. We must have at least 24 hours notice so that we may resell your tickets.

Subscriber Exchanges
Subscribers may always exchange tickets for the same price level at no additional charge. However, exchanging for a higher-priced performance will incur an additional fee. We must have at least 48 hours notice for all exchanges. We cannot exchange unused subscription tickets into a future production. Past-dated tickets are not exchangeable.

To inquire about exchanging tickets call 678.528.1500.

Theatrical Outfit is a 501(c)3 non-profit. If we are able to resell your unused tickets you will receive a tax-deductible donation letter for their face value.

We cannot issue refunds under any circumstance.

GENERAL INFO

All seats are assigned. There is no general admission seating.

You will receive an email confirmation for both phone and online ticket sales. If you do not receive an e-mail confirmation please call the box office at 678.528.1500 to confirm your order.

Box Office Information
84 Luckie Street NW
Atlanta, GA 30303
12pm to 5pm Tuesday through Saturday

Theatrical Outfit’s House opens 30 minutes before curtain time.

Ticket Information

REFUNDS AND EXCHANGES

Single Ticket Exchanges
Single ticket buyers may exchange tickets under emergency circumstances but will incur a $5 per ticket exchange fee. We must have at least 24 hours notice so that we may resell your tickets.

Subscriber Exchanges
Subscribers may always exchange tickets for the same price level at no additional charge. However, exchanging for a higher-priced performance will incur an additional fee. We must have at least 48 hours notice for all exchanges. We cannot exchange unused subscription tickets into a future production. Past-dated tickets are not exchangeable.

To inquire about exchanging tickets call 678.528.1500.

Theatrical Outfit is a 501(c)3 non-profit. If we are able to resell your unused tickets you will receive a tax-deductible donation letter for their face value.

We cannot issue refunds under any circumstance.

GENERAL INFO

All seats are assigned. There is no general admission seating.

You will receive an email confirmation for both phone and online ticket sales. If you do not receive an e-mail confirmation please call the box office at 678.528.1500 to confirm your order.

Box Office Information
84 Luckie Street NW
Atlanta, GA 30303
12pm to 5pm Tuesday through Saturday

Theatrical Outfit’s House opens 30 minutes before curtain time.