Ticket Policies

 

Seats are assigned. No general seating. We do not send email confirmation on phone sales at the box office. Online purchasers will receive an email confirmation. If you would like to confirm your tickets you may call the box office at 678.528.1500.

Box Office Hours

11am to 5pm Monday thru Friday

Box Office is also open starting 90 minutes before curtain time.

Exchange Policy

Subscribers may always exchange tickets for the same price level at no charge. Subscriber exchanges from weekday or matinee performances may also exchange into Friday or Saturday night performances for a $5 upgrade fee. We must have at least 24 hours notice so we may resell your exchanged tickets. Sorry, we cannot exchange unused subscription tickets into another production. Past-dated tickets are not exchangeable.

Subscribers may exchange tickets by calling Ticket Alternative at 1-877-725-8849. Operators are standing by to assist Mon.-Sat. 9am-9pm and Sun. 12pm-8pm. Please note: ticket exchanges are no longer processed through the Box Office at Theatrical Outfit.

Single ticket buyers may exchange tickets under emergency circumstances but will incur a $5 per ticket exchange fee. We must have at least 24 hours notice so that we may resell your tickets.

We are a 501(c)3 non-profit and if we can resell your tickets, you will receive a tax-deductible donation letter for the face value of the unused tickets. Again, we must have a least 24 hours notice.

We apologize, but due to processing costs that we incur, we cannot make refunds under any circumstances.

House Information

To view our seating chart, please click here.

Theater Access: The Balzer Theater is accessible to patrons with special needs. If you need wheelchair seating, please tell the Box Office when you purchase your tickets. Assisted listening devices also are available from the House Manager.

House Rules: In consideration of our patrons and casts, we do not allow infants, electronic equipment, food or drink in the house.

Late Arrival and Seating: It is the intention of the Theatrical Outfit’s Management team to start every performance on time. Any tickets not claimed at will call by the scheduled show time will be released to the House and Box Office Manager to use at their discretion. Seating once the show has started is also at the sole discretion of the House Manager.

  • Seats are assigned. No general seating. We do not send email confirmation on phone sales at the box office. Online purchasers will receive an email confirmation. If you would like to confirm your tickets you may call the box office at 678.528.1500.

 

On Stage Next

MY CHILDREN! MY AFRICA!

MY CHILDREN! MY AFRICA!
October 9, 2014 – November 2, 2014

View all of our season shows

Getting Here! Click here for area maps and parking

Box Office

Order your tickets online through Ticket Alternative or call 1.877.725.8849.

For general information, please call 678.528.1500.