Ticket Information
REFUNDS AND EXCHANGES
Single Ticket Exchanges
Single ticket buyers may exchange tickets under emergency circumstances but will incur a $5 per ticket exchange fee. We must have at least 24 hours notice so that we may resell your tickets.
Subscriber Exchanges
Subscribers may always exchange tickets for the same price level at no additional charge. However, exchanging for a higher-priced performance will incur an additional fee. We must have at least 48 hours notice for all exchanges. We cannot exchange unused subscription tickets into a future production. Past-dated tickets are not exchangeable.
To inquire about exchanging tickets call 678.528.1500.
Theatrical Outfit is a 501(c)3 non-profit. If we are able to resell your unused tickets you will receive a tax-deductible donation letter for their face value.
We cannot issue refunds under any circumstance.
GENERAL INFO
All seats are assigned. There is no general admission seating.
You will receive an email confirmation for both phone and online ticket sales. If you do not receive an e-mail confirmation please call the box office at 678.528.1500 to confirm your order.
Box Office Information
84 Luckie Street NW
Atlanta, GA 30303
12pm to 5pm Tuesday through Saturday
Theatrical Outfit’s House opens 60 minutes before curtain time.
Ticket Information
REFUNDS AND EXCHANGES
Single Ticket Exchanges
Single ticket buyers may exchange tickets under emergency circumstances but will incur a $5 per ticket exchange fee. We must have at least 24 hours notice so that we may resell your tickets.
Subscriber Exchanges
Subscribers may always exchange tickets for the same price level at no additional charge. However, exchanging for a higher-priced performance will incur an additional fee. We must have at least 48 hours notice for all exchanges. We cannot exchange unused subscription tickets into a future production. Past-dated tickets are not exchangeable.
To inquire about exchanging tickets call 678.528.1500.
Theatrical Outfit is a 501(c)3 non-profit. If we are able to resell your unused tickets you will receive a tax-deductible donation letter for their face value.
We cannot issue refunds under any circumstance.
GENERAL INFO
All seats are assigned. There is no general admission seating.
You will receive an email confirmation for both phone and online ticket sales. If you do not receive an e-mail confirmation please call the box office at 678.528.1500 to confirm your order.
Box Office Information
84 Luckie Street NW
Atlanta, GA 30303
12pm to 5pm Tuesday through Saturday
Theatrical Outfit’s House opens 60 minutes before curtain time.
Group Sales & Discounts
Celebrate With Theatrical Outfit And A Group Of 10+
If you are planning a corporate event, school outing, or even a birthday celebration, let us help you plan an evening tailored just for you. Groups start at 10 people and go up to our full capacity of 200 people. Ticket prices and special details available upon request.
Share your love of live theatre with friends, family, students and co-workers!
For group rates, please contact Theatrical Outfit’s Box Office at 678.528.1500.
15 @ 15
Theatrical Outfit is committed to making theater accessible for all. 15 seats to every performance for $15 each. No discount code is needed. You can select the 15@15 option when selecting your seat at checkout.
STUDENT DISCOUNTS
SENIOR DISCOUNTS
Theatrical Outfit offers a special discount to all members of our community aged 65+ for all performances. There is no need for a discount code, simply select the SENIOR option at checkout. For assistance, please contact Theatrical Outfit’s Box Office at 678.528.1500.
MILITARY DISCOUNTS
Theatrical Outfit is a BLUE STAR THEATRE with a long-standing commitment to the military personnel in our community. Theatrical Outfit offers military personnel and their immediate families 50% all tickets with the discount code: MILITARY (used at checkout).
PAY-WHAT-YOU-CAN NIGHTS
Most Wednesdays during the run of a production (check official show pages for dates) are pay-what-you-can (minimum of $1). These tickets must be purchased in person at the Box Office beginning one hour prior to curtain. Ticket numbers are based upon availability.
INDUSTRY NIGHTS
Most Thursdays during the run of a production (check official show pages for dates) are discounted for those in the Arts & Entertainment Industry. These tickets can be purchased in advance for $15 with the code INDUSTRY. Ticket numbers are based upon availability.
Accessibility
We’re committed to ensuring all Theatrical Outfit productions & hosted events are accessible to all patrons, including those with disabilities. If you have any questions or would like to request an accommodation, please contact us.
MOBILE DISABILITY ACCESS
HEARING DISABILITY ACCESS
The Balzer Theater at Herren’s is equipped with a T-coil compatible hearing assistance system. If your personal hearing devices do not have T-Coil capabilities, we also provide over the ear headsets. If you would like to use our hearing assistance system, please see the House Manager or other Theatrical Outfit staff and they will be glad to provide you with all that you need.
SIGN LANGUAGE INTERPRETATION
All staged Theatrical Outfit productions have scheduled ASL interpreted performances. For these performances, we offer a designated seating area with a clear view of the interpreters for patrons in need of this service. Please visit the event’s page or contact the Box Office to confirm ASL performance dates.
House Information
MOBILE DISABILITY ACCESS
HEARING DISABILITY ACCESS
The Balzer Theater at Herren’s is equipped with a T-coil compatible hearing assistance system. If your personal hearing devices do not have T-Coil capabilities, we also provide over the ear headsets. If you would like to use our hearing assistance system, please see the House Manager or other Theatrical Outfit staff and they will be glad to provide you with all that you need.
SIGN LANGUAGE INTERPRETATION
All staged Theatrical Outfit productions have scheduled ASL interpreted performances. For these performances, we offer a designated seating area with a clear view of the interpreters for patrons in need of this service. Please visit the event’s page or contact the Box Office to confirm ASL performance dates.